FAQ

Q Where do you ship to?

A At this time we are only able to ship medicines to an address in the United Kingdom.

Do I need to sign for my delivery?

A Yes, We need to make sure that all orders reach the right person, So all our deliveries need to be signed for.

Q Is the packaging discreet?

A Yes, because our customer privacy is very important to us at Letterbox Meds we use very discreet packaging with no markings.

Q Can I order over the phone?

 A We are sorry but we cannot accept payment over the phone at this time, All orders must be made through Letterbox Meds website, Our phone number is for customer services only.

Q How to make a complaint

A Please email us at help@letterboxmeds.co.uk. Providing as much detail as possible, We will get back to you within 48hours and do our best to resolve any issues as quickly as possible.